Business Details
28 Years
experience
Emergency
services
Trusted Emergency Restoration Services in Atlanta
We are IDC, a family-owned and operated business that has served communities throughout the Atlanta Metro area and Southeast for over twenty years. Our mission is to restore peace of mind by guiding clients through the process of repairing homes and properties damaged by fire, water, mold, wind, and other incidents. With a dedicated team available 24/7, we combine advanced technology, certified expertise, and a customer-first approach to deliver seamless restoration solutions.Our full-service model ensures we manage every detailfrom emergency mitigation to final repairswhile advocating for clients during insurance claims. Backed by decades of experience and a commitment to excellence, we prioritize transparency, quality control, and personalized service to rebuild not just properties, but trust and confidence.
Services
Water Damage
Mold Remediation
Wind Damage
Fire Damage
Other Services
Details
- Year established: 1998
Highlights and features
- We offer 24/7 emergency response within one hour of your call.
- Our team includes IICRC-certified technicians for fire, water, and mold damage.
- We advocate for clients during insurance claims to ensure fair treatment.
- Our state-of-the-art facility enables advanced restoration of damaged belongings.
- Customer-focused approach with personalized, transparent communication.
Associations and certifications
- IICRC
What people say
Excellent work
Professional and courteous
Seamless and stress-free
Responsive and knowledgeable
Restored beyond expectations
Services
Water Damage
Our water damage restoration service rapidly addresses emergencies caused by leaks, floods, or fire response. Expert technicians extract water, dry affected areas, and repair structural damage to prevent mold growth. We prioritize speed and precision to minimize disruption and restore homes to pre-damage condition.
Mold Remediation
We specialize in identifying and eliminating mold infestations to protect health and property integrity. Our process includes containment, spore removal, and air quality testing. Certified technicians use advanced equipment to ensure thorough remediation and prevent recurrence, even in complex cases linked to water damage.
Fire Damage
Our fire damage service combines immediate mitigation with long-term restoration. We remove debris, clean soot-damaged surfaces, and restore structural elements using proprietary technology. Our team coordinates with insurance providers to streamline claims while ensuring homes are returned to safe, livable conditions.
Wind Damage
Wind and storm damage restoration includes roof repairs, debris removal, and structural stabilization. We address water intrusion and insulation issues caused by severe weather. Our 24/7 response ensures rapid action to prevent further damage, with a focus on durability and client safety.
Other Services
Beyond standard restoration, we handle non-emergency repairs like plumbing fixes, flooring replacement, and wall repainting. Our comprehensive approach ensures continuity from emergency mitigation to final touches, all managed by a single point of contact for seamless service.
Questions
What areas does IDC serve?
IDC serves the Atlanta Metro area, Athens/NE Georgia, Anderson/Greenville SC, and Nashville/Middle Tennessee, with commercial coverage across the Southeast.
Do you offer 24/7 emergency services?
Yes, our team responds to emergencies 24 hours a day, 7 days a week, with technicians arriving within one hour of your call.
How does IDC handle insurance claims?
We work directly with insurance companies to advocate for clients, ensuring fair treatment and managing documentation to simplify the claims process.
Are your technicians certified?
Yes, our team holds IICRC certifications for fire, water, smoke, mold, lead, and asbestos remediation, ensuring industry-standard expertise.
What types of damage does IDC restore?
We specialize in water, fire, mold, wind, and storm damage restoration for residential and commercial properties.
Can IDC store and restore personal belongings?
Yes, our 24,000 sq ft facility securely stores and restores contents using advanced technology to return items to pre-damage condition.
Reviews (5)
Mary Cropper
Jan 07, 2022
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I AM SO THANKFUL FOR IDC AND ALL THE GREAT WORK THEY DID ON OUR HOME. HOUSE FIRE CAISING US TO MOVE OUT FOR 9 MONTHS WAS A DIFFICULT TIME, BUT THE FANTASTIC RESULTS FROM THE TEAM AT IDC MADE THE OUTCOME WORTH ALL THE EFFORT.
JOE JOHNSON AS PM WAS A FANTASTIC, HONEST, TRUSTWORTHY MAN. HE ALWAYS LOOKED OUT FOR OUR BEST INTERESTS AND MADE SURE EVERYTHING WAS DONE UP TO CODE AND BETTER THAN IT WAS. THE TEAM OF MATT JOHNSON AND LARRY LAWSON IN ADDITION WERE THE BEST AND TRULY CARED.
THE CLEANUP CREW AND PACKING PEOPLE DID A GREAT JOB AND SO PLEASANT, DOING SUCH A DIFFICULT JOB.
AND NOW WE HAVE OUR
JOE JOHNSON AS PM WAS A FANTASTIC, HONEST, TRUSTWORTHY MAN. HE ALWAYS LOOKED OUT FOR OUR BEST INTERESTS AND MADE SURE EVERYTHING WAS DONE UP TO CODE AND BETTER THAN IT WAS. THE TEAM OF MATT JOHNSON AND LARRY LAWSON IN ADDITION WERE THE BEST AND TRULY CARED.
THE CLEANUP CREW AND PACKING PEOPLE DID A GREAT JOB AND SO PLEASANT, DOING SUCH A DIFFICULT JOB.
AND NOW WE HAVE OUR
Es Loftis
Dec 29, 2021
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Ed, Drew and Miguel did a fantastic job with the water mitigation in our house. They knew what they were doing and were able to answer all of our questions. They were very professional and expedient. The office staff at all three IDC offices have been friendly and exceptionally helpful. We would definitely recommend them. Excellent job!
Paul Allaire
Dec 28, 2021
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4 years later - disappointed! Lousy work! You get what you pay for.l The carpet is buckling, does not lay flat. They were supposed to put multiple layers of sealant / protectant on our wood floors (we were in an airbnb for 8 days), looks like the put on 1-2 coats, all worn off in many places. Painting - they didn't leave any of the paint cans/left over paint behind - so we can't do any touchup to the walls!
2018 - Glad IDC was able to handle all the details and repair out house / flood damage! Represented our needs to our insurance company - everything was paid for.
Took longer than we expected
2018 - Glad IDC was able to handle all the details and repair out house / flood damage! Represented our needs to our insurance company - everything was paid for.
Took longer than we expected
Angela Westall
Oct 18, 2021
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For such a stressful life event, Ed, Drew and Miguel made it an exceptional experience with ZERO added stress. They were always there when they said theyd be, they worked extremely hard every day, and were VERY professional. Id recommend them to anyone. Were very pleased!
Service:Water damage cleanup
Service:Water damage cleanup
Alex The Chick
Oct 15, 2021
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IDC was identified through my insurance company. I was matched with the worst Project Manager ever (I do PM for a living myself). He would constantly lie about the status of the project, show up late on scheduled worked days, and overall just unprofessional. Several people came in and out of my house to "assess" the work to be done, a new unidentified person each time. I was told the 2month wait to fix 3 stair noses was because "it's construction and materials have to be gotten" (All products that can be bought directly from the shelf at Home Depot). Finally 2 months later on the day the work was
