Business Details
34 Years
experience
Emergency
services
Your Trusted HVAC Partner in Norton, VA
HCE Systems has been dedicated to providing reliable HVAC solutions since 1992. Our team of NATE-certified professionals brings extensive expertise in heating, cooling, and indoor air quality services to Norton, Virginia. With a focus on customer satisfaction, we offer comprehensive maintenance, repair, and installation services for residential and commercial systems. Our commitment to quality is reflected in our status as a Lennox Premier Dealer and recipient of the Lennox Length of Dealership Award. We prioritize energy-efficient solutions that reduce utility costs while ensuring comfort.Our technicians undergo continuous training to stay at the forefront of HVAC technology and best practices. For emergency needs, we provide 24-hour service to maintain uninterrupted comfort. Through planned service contracts, we help clients maximize system longevity and performance. Our facility in Norton supports local businesses and homeowners with tailored HVAC solutions. With over three decades of service, we remain committed to exceeding customer expectations through technical excellence and personalized support.
Services
Furnace Repair
Air Conditioning Installation
Indoor Air Quality
Commercial Refrigeration
Ductless Mini-Split
Details
- Year established: 1992
Highlights and features
- 24-hour emergency HVAC service available
- 100% NATE-certified service department
- Energy-efficient Lennox systems reduce utility costs
- Over 30 years serving Norton communities
- Planned maintenance contracts for system longevity
Associations and certifications
- Lennox Premier Dealer
- NATE-certified
- Virginia Class A contractor
Services
Furnace Repair
Our NATE-certified technicians provide prompt furnace repair services to restore heating functionality during critical cold periods. We diagnose and fix all makes and models with guaranteed first-time repairs. Regular maintenance prevents 80% of emergency calls while extending equipment lifespan.
Air Conditioning Installation
We install energy-efficient Lennox air conditioning systems that reduce cooling costs by up to 40% compared to outdated units. Our installations include proper sizing calculations and ductwork optimization to ensure maximum efficiency and comfort.
Indoor Air Quality
Our Healthy Climate solutions combine ventilation systems, humidifiers, and advanced filtration to maintain optimal indoor air quality. These systems remove allergens, control humidity, and eliminate odors while improving respiratory health.
Commercial Refrigeration
We offer 7'x12' refrigerated trailer rentals for emergency cold storage needs in restaurants, schools, and special events. Our units maintain precise temperature control for food safety during power outages or equipment failures.
Ductless Mini-Split
Ductless mini-split installations provide zoned heating and cooling without traditional ductwork. These systems offer energy savings of up to 30% for room additions, garages, and commercial spaces with existing HVAC limitations.
Questions
What HVAC services do you offer in Norton?
We provide complete HVAC services including furnace repair, air conditioning installation, indoor air quality solutions, commercial refrigeration, and ductless mini-split systems.
Do you offer emergency HVAC service?
Yes, we provide 24-hour emergency service for urgent heating and cooling needs in Norton and surrounding areas.
Are your technicians certified?
Our entire service department is NATE-certified with specialized training in Lennox systems and energy-efficient technologies.
Do you offer financing options?
Yes, qualified customers can receive no-interest financing for 12 months or up to $1,800 in rebates for new Lennox system installations.
What areas do you serve?
We serve Norton and surrounding communities including Big Stone Gap, St. Paul, Clintwood, and Wise areas in Virginia and Kentucky.
Reviews (5)
Waylon Wells
Nov 07, 2021
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HVE is a great company. They always have great service and their employees are always respectful and thoughtful. They are very experienced and knowledgeable. I would recommend this company to anyone who needs work done on their heating and cooling system.
Elvis Fields
Jul 05, 2021
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Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
Amazing service, showed up on time. Kevin was very professional and polite. Answered all my questions, up front with what was going on. Would recommend any time.
Amazing service, showed up on time. Kevin was very professional and polite. Answered all my questions, up front with what was going on. Would recommend any time.
Genna Welsh Kasun
Jun 30, 2021
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Positive:Professionalism,Quality,Responsiveness,Value
These professionals were awesome. They worked a few times to try and fix without having to put in a new system and, when they determined they had to do a new one, they ripped up the old service bill. Excellent service. Thank you, HCE!
Services:Install AC,Installation,Install thermostat,Repair AC
These professionals were awesome. They worked a few times to try and fix without having to put in a new system and, when they determined they had to do a new one, they ripped up the old service bill. Excellent service. Thank you, HCE!
Services:Install AC,Installation,Install thermostat,Repair AC
Bruce J.
Oct 17, 2019
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Very pleased with my electric furnace. They installed it so it will work with my existing heat pump. Three guys came to install it. Very nice and professional. They didn't get up in my personal business. They set the system up just the way Kevin Perry said they would. I've had other service people (at other companies) run their mouths about politics and religion. Not these guys. Do your job and leave the personal opinions at home! Thank you--job WELL DONE.
Christopher Starnes
Jun 07, 2018
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This is a great team of service personnel ready to help you with all things heating and cooling. Very responsive, responsible and helpful. A+
