Business Details
49 Years
experience
Emergency
services
Expert HVAC Solutions in Billerica, MA
Founded in 1977 with a single truck and telephone, RER Fuel has grown into a trusted provider of comprehensive heating, cooling, and oil delivery services across Eastern Massachusetts. Our commitment to personalized service ensures every customer interacts directly with knowledgeable team members, eliminating automated systems and call centers. With factory-trained technicians and state-of-the-art equipment, we specialize in energy-efficient solutions for both modern and historic homes. Our team includes RRP lead-certified professionals, EPA HVAC-licensed experts, and master sheet metal workers dedicated to maintaining industry-leading standards.We stand behind our work with a five-year warranty on parts and labor for oil customers, including annual tune-ups. Through computerized system design and advanced diagnostic tools like duct blaster testing, we optimize comfort while reducing energy consumption. Our service contracts ensure ongoing system performance, and our 24-hour dispatch guarantees prompt emergency response. From geothermal systems to hybrid heating solutions, we combine technical expertise with a customer-first philosophy that has sustained us for over four decades.
Services
Home Heating
Air Conditioning
Oil Delivery
Service Contracts
Geothermal Systems
Details
- Year established: 1977
Highlights and features
- We offer 24/7 emergency service with immediate response
- Our team includes factory-trained, licensed HVAC technicians
- Specializing in energy-efficient heating and cooling solutions
- We provide comprehensive service contracts for system longevity
- Locally owned with 45+ years of regional expertise
What people say
Worked with my schedule
Courteous handling of complaints
Satisfied with service
Prompt emergency response
Clear communication
Services
Home Heating
RER Fuel designs and installs high-efficiency heating systems tailored to your home's specific needs. Our services include energy audits, duct testing, and installation of oil, gas, or hybrid systems. We offer five-year warranties on parts and labor for oil customers, including annual tune-ups and preventive maintenance to ensure optimal performance throughout the heating season.
Air Conditioning
Our computerized HVAC designs create efficient cooling systems for residential properties. Services include duct blaster testing, multi-zone system installation, and energy efficiency optimization. We specialize in historic home retrofits and offer service contracts that include seasonal maintenance and emergency repair coverage for maximum system longevity.
Oil Delivery
RER Fuel provides premium heating oil with automatic delivery scheduling based on weather patterns and consumption history. Our GPS-tracked fleet ensures reliable winter deliveries, while temperature monitoring devices help customers maintain system efficiency during extended absences. We offer competitive pricing, quick pay discounts, and senior citizen programs for residential customers.
Service Contracts
Our comprehensive service contracts cover preventive maintenance, system diagnostics, and priority emergency service. Plans include annual tune-ups for oil systems, ductwork inspections, and priority scheduling during peak seasons. Contracts help homeowners maintain system efficiency while reducing long-term maintenance costs through proactive care.
Geothermal Systems
We install and service ground-source heat pump systems that leverage stable underground temperatures for efficient heating and cooling. Our technicians are trained in hybrid system integration with existing HVAC equipment, providing sustainable solutions that reduce energy consumption while maintaining comfort in residential properties.
Questions
What heating services do you offer?
We provide complete heating solutions including system design, installation, maintenance, and emergency repairs for oil, gas, and hybrid systems.
Do you offer 24/7 emergency service?
Yes, our 24-hour dispatch handles heating and cooling emergencies with prompt technician response.
What payment options are available?
We accept MasterCard, Visa, and offer budget payment plans for residential customers.
Which areas do you service?
We serve Bedford, Chelmsford, Lexington, and 15+ communities across Eastern Massachusetts.
Do you provide service contracts?
Yes, our maintenance plans include annual tune-ups, preventive maintenance, and priority emergency service.
Are your technicians certified?
Our team includes EPA-certified HVAC technicians, RRP lead-certified professionals, and master sheet metal workers.
Reviews (6)
Michael M.
Jan 06, 2022
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Jeff and his team replaced our air conditioning system 2 years ago. They were neat and professional and did an outstanding job. At Thanksgiving our grandson pulled up a return grate and dropped a toy train engine into it. Jeff sent someone out the next Monday to rescue the train so we could return it. RER is the best.
Karen R.
Apr 28, 2021
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Jeff installed our central AC system 12 years ago and it's still working beautifully - one of the best investments we ever made. He used a tremendous amount of skill and attention to detail when installing this system in our house. Our home was built in the early 90's and didn't come with AC - we were just using window units. Jeff was able to design and implement the AC with very little disruption to my home. He is also extremely knowledgeable and responsive. Truly one of the best contractors I've ever worked with. I would highly recommend him.
Jonathan DiLeo
Mar 21, 2021
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Jeff and his team installed a new furnace to replace our 37-year old furnace, a new oil tank to replace a weeping tank, and a heat pump. From start to finish the communication was great, work quality was amazing, and they cleaned up after themselves.
Jeff was also able to help out with all aspects of the Mass Save program (weatherization/enregy audit, rebates, HEAT loan) and the pricing on all 3 installs was very fair.
RER has delivered oil over the winter and the pricing is also competitive with the going rate. We're happy to deal with a local company that cares about their clients and doesn
Jeff was also able to help out with all aspects of the Mass Save program (weatherization/enregy audit, rebates, HEAT loan) and the pricing on all 3 installs was very fair.
RER has delivered oil over the winter and the pricing is also competitive with the going rate. We're happy to deal with a local company that cares about their clients and doesn
Cindy Martin
Jul 02, 2017
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Great company all around, have used them for years and they have always been reliable, fast and helpful is so many ways. I honestly can't think of one bad thing to say about them. I HAVE and will continue to recommend RER to others.
Erica S.
Jul 04, 2015
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We recently had Jeff install central AC and could not have asked for a better experience. He completely worked around our schedule, coming out on a Saturday morning for an estimate. He was then able to fit us in between jobs to do the install in one day. He and his guys worked quickly and cleanly. Jeff kept us up to date with his scheduling and plans throughout via email. He was straightforward, realistic and professional from the first contact. It was a complete breeze and pleasure working with Jeff and am happy that we chose his company. For what could have been an extremely stressful thing
Dee L.
Jun 17, 2015
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Recently had a mini-split installed. Great experience! Got a competitive price on the unit and Jeff was very professional and informative. He did a great job with installation and left my place impeccably clean. The experience exceeded my expectations!
