Business Details
Emergency
services
Your Trusted Plumbing & HVAC Experts in Western NY
Founded in Jamestown, NY, TJS Plumbing & Heating has built its reputation on the principle that exceptional service fosters loyal customers and sustainable business growth. Recognized as the #1 rated plumbing and HVAC company in the region, we combine state-of-the-art equipment with bulk material purchasing to deliver competitive advantages for our clients. Our commitment to customer satisfaction is underscored by six consecutive People's Choice Awards, reflecting our dedication to quality workmanship and community trust.With over two decades of hands-on experience, our team specializes in residential and commercial plumbing, HVAC systems, and emergency services across Western New York and Northwestern Pennsylvania. We prioritize continuous improvement, environmental responsibility, and empowering our employees to maintain the highest standards of professionalism and technical expertise.
Services
Plumbing
Drain Cleaning
HVAC Installation
Emergency Repairs
Sewer Inspection
Water Heater Repair
Gas Line Services
Furnace Maintenance
Basement Waterproofing
Commercial HVAC
Highlights and features
- We offer 24/7 emergency plumbing and HVAC services across two states.
- Our team includes Master Plumbers with over 20 years of industry experience.
- We utilize hydrojetting and camera inspection technology for advanced diagnostics.
- Six-time recipients of the People's Choice Award for plumbing excellence.
- We maintain strict quality control through continuous employee training programs.
What people say
Professional and respectful technicians
Reliable service
24/7 availability
Completed job thoroughly
Great communication
Services
Plumbing
We provide comprehensive plumbing solutions including water heater installation, sewer line repair, gas piping, and fixture replacement. Our certified technicians handle residential and commercial projects of all sizes, from emergency leak repairs to full-scale system installations. With advanced diagnostic tools and 24/7 emergency availability, we ensure minimal disruption while maintaining code compliance and long-term system reliability.
Drain Cleaning
Our drain cleaning services utilize hydrojetting technology and camera inspections to resolve clogs and prevent future blockages. We service kitchen, bathroom, and basement drainage systems, employing chemical-free methods to clear obstructions caused by grease, hair, tree roots, or debris buildup. Emergency drain clearing is available 24/7 to address urgent water backup situations in both residential and commercial properties.
HVAC Services
We offer complete HVAC solutions including furnace installation, air conditioning repair, and ductwork maintenance. Our technicians service all system types from traditional furnaces to high-efficiency boilers, ensuring optimal performance through regular maintenance and emergency repairs. With expertise in thermostat programming and ventilation systems, we help clients maintain comfortable indoor environments while maximizing energy efficiency across residential and commercial spaces.
Emergency Repairs
Our emergency repair team responds to plumbing and HVAC crises at any hour, seven days a week. We address burst pipes, heating failures, and drainage emergencies with rapid response times across Western New York and Northwestern Pennsylvania. Equipped with mobile service units and diagnostic tools, our technicians provide immediate solutions while explaining repair options and preventing future system failures through proactive maintenance recommendations.
Sewer Inspection
Using advanced camera systems, we conduct thorough sewer line inspections to identify cracks, blockages, and root intrusion without destructive digging. This non-invasive diagnostic method allows precise problem location and cost-effective repair planning. Our inspection services help prevent costly backups, support property transactions, and guide maintenance schedules for both residential and commercial clients seeking to extend their plumbing system's lifespan.
People
TJ
CEO/Owner
With over 20 years in the plumbing industry, TJ founded the company in 2005 as a Master Plumber. He oversees operations while maintaining hands-on involvement in complex projects, ensuring technical excellence and customer satisfaction across all service areas.
Heather
CFO/Owner
Co-owner Heather manages financial operations and strategic planning. Her administrative leadership complements TJ's technical expertise, helping maintain the company's growth trajectory while upholding its community-focused business philosophy since establishment.
Questions
What areas do you service?
We serve Western New York and Northwestern Pennsylvania, including Jamestown, Erie, Warren, Dunkirk, Randolph, and Edinboro areas.
Do you offer emergency services?
Yes, our 24/7 emergency team responds to plumbing and HVAC crises at any hour across our service regions.
What plumbing services do you provide?
We handle water heaters, sewer lines, gas piping, fixture installations, leak detection, and preventive maintenance for residential and commercial properties.
How do you handle drain cleaning?
We use hydrojetting technology and camera inspections to clear blockages without chemicals, addressing kitchen, bathroom, and basement drainage issues effectively.
Are your technicians certified?
Yes, our team includes Master Plumbers and licensed HVAC technicians with ongoing training in the latest industry standards and techniques.
What HVAC services do you offer?
We provide furnace and AC installation, repair, and maintenance, including ductwork, thermostats, and high-efficiency system upgrades for all property types.
Reviews (6)
J. Rzk
Apr 20, 2021
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TJ plumbing replaced the 100-year old sewerline from the house to the street on a hill, the house had sank iver the decades and the waste line had to flow uphill for waste water to reach the city sewer main, TJ had to dig a trench 8-feet deep and 20-feet long, and they replaced all the old rusted-out iron pipe and TJ did a great job, now I can fill my whole toilet full of the thickest paper and it will flush clean with no cloggs or back up... unlike before. Nice!
Tresa Blackburn
Mar 02, 2021
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This Company has been pleasant and professional without trying to try to get more money out of you they came did an estimate explained options and were back to get the job done the very next morning had the job done in record time while remaing pleasant throughout the entire project I can honestly say that I have never had a more happy experience
Keith Sheldon
Sep 22, 2020
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TJ's SAVED us after 5 days waiting on service from another provider.
TJ's told me the day I called that they would call at 8:00am next day -
THEY DID
TJ's arrived by 8:45am - and had our Hot Water system diagnosed and repaired by 10:00am.
Wayne was knowledgeable, and very straight forward about all of our options. The previous homeowners used Casale Plumbing and heating for everything (took them 5 days to suggest we call someone else)... but TJ's just earned this address with prompt, professional, straight forward service. We will be replacing our entire system in the spring, and they will
TJ's told me the day I called that they would call at 8:00am next day -
THEY DID
TJ's arrived by 8:45am - and had our Hot Water system diagnosed and repaired by 10:00am.
Wayne was knowledgeable, and very straight forward about all of our options. The previous homeowners used Casale Plumbing and heating for everything (took them 5 days to suggest we call someone else)... but TJ's just earned this address with prompt, professional, straight forward service. We will be replacing our entire system in the spring, and they will
MrMcgraw
Oct 14, 2019
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I had a major
Plumbing problem on a Sunday night! I called TJs plumbing and it was the best decision ever!! Not only were they on the ball and contacting me immediately, they were at my house in no time!!! The techs that arrived were the nicest and most pleasant workers I have ever had at my house! Not only did they have the problem fixed in less than 20 minutes, they cleaned up, too! And all of this for a very reasonable price! I will definitely recommend them to everyone I know that needs a plumber!! Great job TJs plumbing!!!
Plumbing problem on a Sunday night! I called TJs plumbing and it was the best decision ever!! Not only were they on the ball and contacting me immediately, they were at my house in no time!!! The techs that arrived were the nicest and most pleasant workers I have ever had at my house! Not only did they have the problem fixed in less than 20 minutes, they cleaned up, too! And all of this for a very reasonable price! I will definitely recommend them to everyone I know that needs a plumber!! Great job TJs plumbing!!!
Lori Burr
Sep 16, 2019
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I called a different company and after 4 calls, I gave up and called TJ's Plumbing and Heating. They were very prompt and efficient and had our problems figured out and fixed within a couple days. The technicians were pleasant and jovial, making having strangers in the house comfortable.
David Via
Aug 29, 2019
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TJ's did *great* work for us! We hired them for a pretty complicated propane project at our cabin and they did an awesome job. Thorough, knowledgable and professional - and just plain nice people to work with. Randy, Craig, Keith and Sam were all excellent and Cheri in the office was super helpful. Great communication throughout and I would recommend them to anybody.
