Business Details
Your Trusted Partner for Plumbing Solutions in El Paso
Pronto Plumbers has proudly served the greater El Paso area for over 100 years. Founded on the principle of building strong trust bonds with customers, we treat every client with consistent care and attention. Our team of skilled and licensed technicians delivers the highest quality plumbing services, prioritizing customer satisfaction through transparent communication and reliable solutions. We specialize in both residential and commercial plumbing, offering comprehensive services from simple faucet installations to complete sewer line replacements.Our commitment to excellence is reflected in our use of premium materials and equipment, ensuring long-lasting results tailored to each client's unique needs. With a focus on individualized options, we provide detailed consultations to help clients choose the most suitable scope of work for their properties. Our dedication to exceeding expectations has made us a trusted name in the El Paso community for generations.
Services
New Installations
Plumbing Repairs
Commercial Services
Faucet Installation
Sewer Line Replacement
Backflow Testing
Highlights and features
- Serving El Paso for over 100 years with proven expertise
- Skilled and licensed technicians ensure quality workmanship
- Customer satisfaction guaranteed through transparent consultations
- Individualized solutions for residential and commercial properties
- Uses highest quality parts and equipment for lasting results
Services
New Installations
We specialize in complete plumbing fixture installations for new constructions or renovations. Our licensed technicians handle water supply lines, drainage systems, and code-compliant installations of sinks, toilets, showers, and water heaters. Every project receives personalized planning to ensure optimal functionality and longevity.
Plumbing Repairs
Our team addresses urgent plumbing issues like leaky pipes, clogged drains, and water heater failures. Using advanced diagnostic tools, we identify root causes and implement permanent solutions. We prioritize rapid response times and guarantee all repair work meets industry standards for safety and durability.
Commercial Services
We provide comprehensive plumbing maintenance and upgrades for commercial properties. Services include backflow preventer testing, sewer line inspections, and compliance solutions for local regulations. Our technicians understand business operational needs and work efficiently to minimize downtime while ensuring code compliance.
Sewer Line Replacement
We handle complete sewer line replacements using modern trenchless technology when possible. Our process includes camera inspections, precise problem identification, and installation of durable piping materials. We restore property integrity while ensuring proper drainage and preventing future blockages or leaks.
Backflow Testing
Our certified technicians perform state-mandated backflow preventer testing for commercial clients. We maintain detailed records of all tests and provide necessary certifications. Regular testing ensures safe water systems and helps businesses avoid regulatory penalties through proper compliance documentation.
Questions
What plumbing services do you offer for residential customers?
We provide full-service residential plumbing including fixture installations, leak repairs, drain cleaning, water heater services, and sewer line replacements. Our technicians handle both emergency repairs and scheduled maintenance projects.
Do you serve commercial businesses in El Paso?
Yes, we offer comprehensive commercial plumbing services including backflow testing, code compliance solutions, and emergency maintenance for businesses of all sizes across the El Paso area.
Are your plumbers licensed and insured?
All our technicians are fully licensed, insured professionals with extensive training in modern plumbing techniques and safety protocols for both residential and commercial applications.
What areas do you service besides El Paso?
In addition to El Paso, we serve Horizon, Canutillo, and Socorro areas in Texas, providing the same high-quality plumbing services to all communities we cover.
Do you offer emergency plumbing services?
While we maintain regular business hours, we recommend contacting us during operating hours for urgent issues. Our team prioritizes prompt resolution of critical plumbing emergencies within our service areas.
Are you currently hiring plumbers?
Yes, we're actively seeking qualified Journeyman and Apprentice Plumbers. Visit our Careers page to apply for current openings and submit your resume for consideration.
Reviews (6)
Enrique Sarabia
Nov 01, 2021
Report
Critical:Professionalism,Quality,Value
Plumber replaced copper tubing which was not the issue wasted 500.00 he did not check where the leak was coming from. The problem was the refrigerator tubing where the water was leaking.
Service:Pipe repair
Plumber replaced copper tubing which was not the issue wasted 500.00 he did not check where the leak was coming from. The problem was the refrigerator tubing where the water was leaking.
Service:Pipe repair
Smiths
Sep 02, 2021
Report
Came out same day, changed out a bad washing machine valve. Great work just thought 300 was a bit much. Guess you pay for fast service.
Nala M.
Jul 03, 2021
Report
Critical:Professionalism,Quality,Responsiveness
Called to make an appointment and not long after the receptionist answered and I was explaining my issue she hanged up. Terrible customer service.
Called to make an appointment and not long after the receptionist answered and I was explaining my issue she hanged up. Terrible customer service.
Letty Lopez
Feb 19, 2021
Report
The Pronto team were fantastic from the receptionist Mrs. Sylvia to the plumbers. They were all very helpful, knowledgeable and professional. I would highly recommend them to anyone. If you are looking for professional, honest, and good quality job Pronto plumbers are the ones to call. Thank you Pronto plumbing team for all your help.
John Crowley
Nov 19, 2020
Report
Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
The service is always professional, timely, courteous and good value. I use them for major jobs and semi-annual inspections and testing
Services:Outdoor system repair,Boiler installation
The service is always professional, timely, courteous and good value. I use them for major jobs and semi-annual inspections and testing
Services:Outdoor system repair,Boiler installation
Reyna Rodriguez
Sep 05, 2020
Report
I used pronto plumbers about 20 years ago, and they were honest and courteous then, so today when I had huge problem with the main line and water everywhere inside my house, I tried them first. The call wasnt guaranteed because they had a busy morning and close at 2:00, so I added my name to the queue but shopped around. In case the couldnt come. I called a few places. One guy was grumpy on the phone and at another place the receptionist never returned my call when I asked for an hourly price. I got worried with all of the bad reviews at those places and decided to hope they could fit me
