Business Details
38 Years
experience
Emergency
services
Trusted Damage Restoration Services in Severn, MD
Key Kleaning has been a trusted name in fire, water, and smoke damage restoration since 1988. Our team of trained professionals specializes in restoring properties to pre-loss conditions using advanced techniques and equipment. We operate 24 hours a day, seven days a week, to provide rapid response for emergency situations across Maryland. Our service territory spans from Frederick to the Eastern Shore, ensuring comprehensive coverage for residential and commercial clients. Headquartered in Severn, MD, we combine swift action with meticulous attention to detail to minimize disruption and damage. Our staff treats every property with the care and respect it deserves, maintaining transparency throughout the restoration process.We work directly with insurance providers to streamline claims and offer secure climate-controlled storage through our affiliated Key Storage facility. With decades of experience and a commitment to exceeding customer expectations, we have built a reputation for reliability and expertise. Our services include contents restoration, pack-out solutions, HVAC cleaning, and specialized soda blasting for smoke damage. Recognized by major insurance partners for our efficiency and quality, we remain dedicated to delivering exceptional service in every project.
Services
24 Hour Emergency Services
Water Extraction
Smoke Damage Restoration
HVAC Cleaning
Contents Restoration
Pack-Out Solutions
Soda Blasting
Mold Remediation
Details
- Year established: 1988
Highlights and features
- We provide 24/7 emergency response for urgent restoration needs
- Our technicians use advanced soda blasting and dehumidification techniques
- We offer secure climate-controlled storage through Key Storage facility
- We collaborate directly with major insurance providers for streamlined claims
- Our team has over 30 years of experience in property restoration
What people say
Quick response
Professional staff
Highly recommended
No surprises
Second to none service
Services
Water Damage Restoration
Our water damage restoration service provides immediate extraction and dehumidification to prevent secondary damage. Technicians use industrial equipment to dry structures and contents efficiently. We handle insurance claims coordination and offer same-day service for emergency situations.
Smoke Damage Cleanup
Specialized soda blasting machines remove smoke residue and odors from structural surfaces. Our team cleans HVAC systems and personal property while preserving building integrity. We document non-salvageable items for insurance claims processing.
Contents Restoration
We pack out and restore personal belongings using climate-controlled storage solutions. Services include inventory documentation, cleaning, and secure storage until construction completes. Standard moving supplies protect items during transport.
24 Hour Emergency Response
Available 24/7 for urgent fire, water, or smoke damage incidents. Rapid deployment teams assess damage and begin mitigation within hours. Direct communication with insurance adjusters streamlines emergency service authorization.
Post-Construction Cleaning
Comprehensive cleaning services prepare properties for occupancy after restoration. Crews remove construction debris and residue to ensure safe, habitable conditions. We focus on hard-to-reach areas and ventilation systems.
People
Ric Key
Founder
Ric Key founded Key Kleaning Services in 1988 with a carpet cleaning machine and pickup truck. He built the company on principles of trust, competitive pricing, and exceptional customer service. His leadership established Key Kleaning as a trusted regional restoration provider.
Questions
What types of damage do you restore?
We specialize in fire, water, smoke, and sewage damage restoration for residential and commercial properties.
Are you available for emergencies?
Yes, our 24/7 emergency response team deploys immediately for urgent fire, water, or smoke damage incidents.
How do insurance claims work?
We coordinate directly with insurance providers to process claims efficiently, handling documentation and approvals.
Do you serve areas outside Baltimore?
We cover all Maryland areas from Frederick to the Eastern Shore with comprehensive restoration services.
What storage options exist for belongings?
Key Storage offers 55,000 sq ft of climate-controlled units to securely store personal property during restoration.
How long does water damage restoration take?
Timelines vary by damage extent, but we typically complete emergency water extraction within 24-48 hours.
Reviews (7)
R. M.
Aug 19, 2021
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They are thieves. Their
People took our electronics and stated they were unsalvageable. Nicole said she didn't have the. Pictures and had to check to see if the workers had them in their phone. Noir incident occurred in 9/2020 and we talked to her about it in 5/2021. So who is keeping the records straight. We contacted them and the office Manager Nicole had no clue. She is an idiot. They admitted to their wrong. The Owner tries to smooth talk you. Which doesn't work. Word to the wise. If your insurance company or any Mulitifamly company want to hire them please beware. I have
People took our electronics and stated they were unsalvageable. Nicole said she didn't have the. Pictures and had to check to see if the workers had them in their phone. Noir incident occurred in 9/2020 and we talked to her about it in 5/2021. So who is keeping the records straight. We contacted them and the office Manager Nicole had no clue. She is an idiot. They admitted to their wrong. The Owner tries to smooth talk you. Which doesn't work. Word to the wise. If your insurance company or any Mulitifamly company want to hire them please beware. I have
Jamila Rattler
Jun 30, 2021
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My insurance companys preferred contractor recommended this company to clean and pack my house after a major accident. We trusted this company to safeguard & store our things while our home was being repaired. However, they ended up damaging & stealing our items. They agreed to investigate, months later, we still have no answers Re: our stolen items. It was bad enough that we had to deal with the damage to our house & being displaced. So, finding out you trusted an unethical company (upon recommendation of your insurance company & associated contractor) to come into our home, smiling in our
Marilynn Gross
Oct 19, 2020
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Key Kleaning was very detailed in the cleaning of my items. They were careful in the packing as well. They were very busy at the time of my lost so they were stretched thin as far as people but they did a great job.
Mark Nagurney
Jul 25, 2020
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Positive:Professionalism,Punctuality,Quality,Responsiveness
Key Kleaning is awesome. They are on-time, diligent, do the small stuff well, and all-around do a great job restoring after a fire.
Key Kleaning is awesome. They are on-time, diligent, do the small stuff well, and all-around do a great job restoring after a fire.
Michele
Jun 19, 2020
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Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
I've used Key Kleaning twice and both times they have been highly responsive with same day service. From Nicole in the office to George in the field, the team at Key takes great care of you at a time when you are most looking for experts to assist you.
I've used Key Kleaning twice and both times they have been highly responsive with same day service. From Nicole in the office to George in the field, the team at Key takes great care of you at a time when you are most looking for experts to assist you.
Michael H.
Oct 04, 2019
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Called Key Kleaning about a small flood in my basement. They responded right away. George came out to assess the damage and start the water clean up process. He and his team did a great job and even left the fans in place for a couple extra days just to make sure everything was completely dried out. Destroyed items were tarped up and hauled away quickly. Would definitely use them again.
Stephen Shafritz
Nov 21, 2017
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Great company. Took all our belongings after house was damaged by water. Return crew was very competant and pleasant. Highly recommend.
